Refund policy

You can return or exchange purchases from IDIS within 14 days of the date the item was shipped. You must have a proof of purchase (store receipt or shipping invoice) for all returns and exchanges. Since quantities may be limited, you can expedite an exchange by placing a new order and returning the unwanted merchandise. Items must be in new and unused condition. We recommend that you ship your package with a carrier that can provide tracking and insurance. IDIS is not responsible for packages lost in transit without proof of tracking. If a customer returns merchandise that does not meet these conditions, it will be sent back to the customer at their expense.

Please note that custom purchases and training are non-refundable.

To return or exchange an order: Include a copy of your proof of purchase. No proof of purchase? Ship your package with a carrier that can provide tracking and insurance.

Return Address:

IDIS Corp Returns

111 N Wall St.  #1445

Belton, TX 76513